Dealing with conflict in the workplace is a difficult task, but one that most managers will encounter at some point in their careers. If it is left unresolved it can affect the general wellbeing of both individuals and the organisation. 

Mediation is a form of alternative dispute resolution that can be effective in helping to resolve tense and difficult situations in the workplace. Drawing from a Non Violent Communication approach as trained mediators , we engage with the conflicting parties to help them work towards finding a solution that is acceptable to both sides. Mediation does not necessarily need to result in a definitive solution but is more about bringing both sides together to find an acceptable way forward.

The benefits of mediation include: 

• preservation of working relationships, 

• its neutral and confidential, 

• gives greater control, reduces costs and creates faster outcomes for all concerned. 

The best assurance you have of a great future is to take care of the present!

Laura Berman-FortgangInternational Coach and Writer